🔒 Privacy Policy
Last updated: April 23, 2026
Video Call Translator respects your privacy. This policy explains how we collect, use and protect your data.
Data Collected
Account
- Email — account creation and authentication
- Password — encrypted with bcrypt
- Name and language — personalization
Usage
- Voice — temporarily processed, then deleted from our servers
- Messages — stored for the duration of the conversation
- Statistics — minutes, languages, for subscription management
Technical
- Cookies —
ct3_token (HTTP-only session)
- IP — recorded for security
- Device — detected for UI optimization
Data Usage
- Provide the service — transcription, translation, video
- Manage account — authentication, subscription
- Improve the service — anonymous analytics
- Security — abuse prevention
- Legal compliance
Third-Party Services
| Provider | Usage | Data |
|---|
| Groq | Speech-to-text | Ephemeral audio |
| Google Cloud | STT fallback | Ephemeral audio |
| Google Gemini | Translation | Text messages |
| Edge TTS | Text-to-speech | Translated text |
| LiveKit | Video | Unstored streams |
| Stripe | Payments | Email, payment |
| Cloudflare | CDN & security | IP |
Audio recordings are not stored beyond processing duration.
Data Retention
- Account — until deletion
- Messages — until conversation deletion
- Voice — not stored
- Statistics — subscription + 1 year
- Logs — 30 days
Your Rights (GDPR)
- Access — request a copy of your data
- Rectification — correct inaccurate data
- Deletion — delete your account and data
- Export — download your conversations
- Objection — restrict processing
- Portability — receive your data in a structured format
Contact: [email protected]
Security
- TLS 1.3 encrypted connections
- bcrypt hashed passwords
- Secure HTTP-only cookies
- Daily database backup
- Cloudflare DDoS protection
Cookies
ct3_token — authentication session (HTTP-only, Secure)ct3_ref — referral (7 days)
No third-party tracking cookies.
Minors
Service not intended for under 16s. We do not knowingly collect data from minors.
Changes
Significant changes communicated by email or in-app notification. Continued use constitutes acceptance.
Contact
Account deletion
You can request deletion of your account and all associated data at any time. Deletion is immediate and irreversible.